Support Services – hosting, domain registration and management, SSL certificates, content management, WordPress support, security and maintenance.
Support and management services for the technical aspects as well as content and ongoing development.
We offer hosting on our dedicated servers with Digital Pacific. Hardware is located in Sydney.
Our hosting plan costs $425.00 + GST annually and includes:
- 99.99% Uptime Guarantee
- Unlimited bandwidth
- Unlimited disc space
- 24/7 support service
- Daily Backups – 7 days
- Rapid Restore
- New Dell Enterprise hardware
No offshore hosting and support services are Australian based too.
A managed approach to protecting your Investment
We build most of our websites with WordPress which is one of the best and most widely used platforms available. WordPress gives us as developers design flexibility and we can deliver mobile friendly and SEO friendly websites with limitless functionality.
WordPress does however require maintenance. In addition to multiple updates to the WordPress core software every year, plugins that are used in your website must be updated. Websites not updated are open to malware & hacks and will cease to work unless maintained.
Check out this article by Jason Cross for a little more detail on why it’s important to update your WordPress website. https://bark.productions/wordpress-security/
Our WordPress support plan is $89.00 + GST per month and suitable for most WordPress websites. For this we provide
- Monitoring of your website – we receive daily updates on your website advising if any updates are available.
- Critical alerts such as the detection of malware are instant so we can attend quickly.
- We will review updates and determine if compatible with your website
- Updates are applied to a staging site (a non public copy of your website) for testing and only released to your live website once we determine the update is OK.
- If a plugin is not compatible we will recommend an alternative.
- 24/7 malware scanning and removal
- Active hack prevention
- Wordfence Premium License, set up of all premium options and after business hours scanning. (license key is additional $130 + GST annually)